Branded ordering portals for DME suppliers

Your own ordering portal.Medicare’s coverage rules built in.

Referral sources order from your website, at your own web address, under your name. Pogo validates every order against Medicare’s coverage rules as they type, and generates the Standard Written Order and ABN automatically.

No credit card. No monthly fee on Pogo Go. You pay only for orders you accept.

32DME equipment categories
30with built-in Local Coverage Determination validation
$0monthly fee on Pogo Go
$3.96per accepted order, flat on every plan
Your portal

Branded for you. Reached from your website.

Your referral sources order under your name, at your own web address, starting from your website. Use any of three ways in, or all of them.

Pogo Pro and up

The order form on your website

Embed the order form on your own website, or share its direct link. Referral sources order right there, without creating an account.

Every plan

A Quick Order link

Share a Quick Order link with any referral source. It opens a no-login order form on your branded portal.

Every plan

Your branded portal

Regular referral sources sign in at your own web address to order, see order status, and message you. They can register themselves, or you can invite them. Add your logo on Pro.

How it works

Your referral sources place the order. Pogo makes sure it’s complete.

Pogo is an ordering portal built for durable medical equipment suppliers. Clinics, hospitals, and agencies place orders through the supplier’s own branded portal — or through an order form on the supplier’s website or a link the supplier shares. As the order is built, Pogo validates it against Medicare’s Local Coverage Determination rules for that equipment category, across 32 categories. The ordering provider signs electronically, and Pogo generates the Standard Written Order — and, when one is needed, the ABN on the official CMS-R-131 form.

1

They order from you

Referral sources order from the form on your website or a link you share — no account needed — or sign in to your branded portal.

2

Pogo checks the coverage rules

Every order is checked against Medicare’s Local Coverage Determination rules for that equipment category — as it’s created, not after it’s denied.

3

The provider signs

The ordering provider signs on screen at the point of care, or from their own signature queue. Their NPI is verified before they can sign.

4

Order documents, generated

Standard Written Order and ABN, generated from the order. The ABN is on the official CMS-R-131 form. Nobody retypes anything.

Features

Complete orders. Every time. Because incomplete ones can’t be submitted.

32 equipment categories, 30 with built-in Local Coverage Determination validation — enforced on the server, not just in the browser.

Coverage validation

Every order is checked against Medicare’s Local Coverage Determination rules for that equipment category — as it’s created, not after it’s denied.

Enforced on the server

The browser validates for speed. The server independently re-runs the identical rules at submission. Coverage requirements can’t be bypassed.

Order documents, generated

Standard Written Order and ABN, generated from the order. The ABN is on the official CMS-R-131 form. Nobody retypes anything.

Live order status

Your referral sources can see order status without calling you.

Invite them, or let them sign up

Invite your team and your referral sources by email — or let referral sources register themselves on your portal.

Provider e-signature

The ordering provider signs on screen at the point of care, or from their own signature queue. Their NPI is verified before they can sign.

Control what each clinic sees

Curate the catalog per referral source — down to individual products. Enforced in the database, not just hidden in the interface.

Talk it through in the order

Message the referral source directly on the order. No more voicemail tag about a missing diagnosis code.

Send it back for fixes

Return an incomplete order to the referral source with a reason. The signature and documents void automatically.

Fax orders, in the same place

Log the orders that still arrive by fax, so every order for every referral source is in one place.

Pay only for what you accept

Submissions, declines, and drafts are free. You’re billed only on orders you accept.

One bill, many portals

Run separate branded portals for each of your business lines, invoiced together on one account.

Your DME software

Connected to the DME software you already run.

We connect Pogo to your system — NikoHealth, Brightree, and others — and set it up with you during onboarding. Each accepted order goes over with its patient, insurance, provider, items, and documents.

Order delivery · Pogo Pro

Each accepted order, with its documents, delivered to your system by SFTP or a signed HTTPS push.

Direct connection to your DME software · Pogo Grow

We connect Pogo straight to the DME software you run and set it up with you.

NikoHealth and Brightree are trademarks of their respective owners. Pogo is not affiliated with or endorsed by them.

Categories

Built for the equipment you supply.

32 equipment categories, 30 with built-in coverage validation — including a dedicated wound-based workflow for surgical dressings, and a dedicated Stock & Bill workflow, including the patient ABN.

  • Breast / Eye / Facial Prostheses
  • Canes / Crutches / Rollators / Walkers
  • Cervical Traction Devices
  • Chest Wall Oscillation / Cough Assist
  • Commodes & Bathroom Equipment
  • Enteral / Parenteral Nutrition
  • Glucose Monitors
  • Hospital Beds / Support Surfaces
  • Incontinence
  • Knee / Ankle-Foot Orthoses / Orthopedic Footwear
  • Lower Limb Prostheses
  • Lymphedema Compression Treatment Items
  • Manual Wheelchairs / Seating / Accessories
  • Nebulizers
  • Negative Pressure Wound Therapy
  • Oral Nutrition
  • Osteogenesis Stimulators
  • Ostomy Supplies
  • Oxygen and Oxygen Equipment
  • PAP Devices / Oral Appliances
  • Patient Lifts
  • Power Mobility Devices
  • Respiratory Assist Devices
  • Seat Lift Mechanism
  • Spinal Orthoses (TLSO/LSO)
  • Stock and Bill
  • Suction Pumps / Tracheostomy Supplies
  • Surgical Dressings
  • TENS Units
  • Therapeutic Shoes for Diabetes
  • Urological Supplies
  • Other Products
Pricing

Simple pricing. You only pay for orders you accept.

Pogo Go

$0/month

$3.96 per accepted order. Your branded portal, all 32 categories, coverage validation, document generation, and e-signature. No monthly fee, no credit card, no minimum.

Get started

Pogo Grow

$990/month

Includes 250 accepted orders, then $3.96 each. Everything in Pro, plus your own custom domain, a direct connection to your DME software, and priority support.

Get started

Submissions, declines, and drafts are always free.

Patient information

Built for handling patient information

Pogo handles Protected Health Information as a HIPAA Business Associate and signs a Business Associate Agreement with every supplier. Patient data is encrypted in transit and at rest, isolated per tenant at the database level, and every access is logged.

Pogo is not an electronic health record system — it works alongside one.

  • Per-supplier data isolation enforced in the database by row-level security
  • Multi-factor authentication, with account-wide enforcement available
  • Append-only audit log of account and order activity
  • Generated documents stored in private, per-order access-controlled storage
  • Sessions expire after 15 minutes of inactivity
FAQ

Questions suppliers ask

Do my referral sources need an account?

No. Put the order form on your website, or share a Quick Order link, and they order without creating an account. Referral sources who order often can have full accounts on your branded portal — you invite them, or they register themselves.

Does Pogo connect to my DME software?

Yes. On Pogo Pro, we deliver each accepted order, with its documents, to your system by SFTP or a signed HTTPS push. On Pogo Grow, we connect Pogo directly to the DME software you already run — NikoHealth, Brightree, and others. Either way, we set the connection up with you during onboarding.

What equipment categories are supported?

32, covering wheelchairs, mobility, respiratory, sleep apnea, wound care, nutrition, orthotics, prosthetics, urological, ostomy, and more. 30 include built-in Local Coverage Determination validation.

What documents does it generate?

The Standard Written Order, the ABN on the official CMS-R-131 form, and the Stock & Bill order form where applicable — plus a Progress Note summarizing the provider’s answers, which the provider reviews and signs. It supports the provider’s own chart note and never replaces it.

How does signing work?

The ordering provider signs — either on screen at the point of care, or from their own signature queue. Their NPI is verified. Changing the provider on a signed order voids the signature and the documents automatically.

Do I pay for orders I decline?

No. You only pay for orders you accept. Submissions, declines, and drafts are free.

How does Pogo handle patient information?

Pogo operates as a HIPAA Business Associate and signs a Business Associate Agreement with every supplier.

Is Pogo an EHR?

No. It works alongside your existing systems. Pogo sits between your referral sources and your fulfilment process, and hands you a complete, signed, documented order.

What does it cost?

Pogo Go has no monthly fee — $3.96 per accepted order. Pogo Pro is $99/month including 25 accepted orders. Pogo Grow is $990/month including 250. You never pay for an order you don’t accept.

How do I sign up?

Create your account online and choose your plan — no credit card required. We review new supplier accounts before opening the portal, then set your catalog up with you.

How does billing work?

We invoice you. There’s no card on file and nothing charged automatically. You’re billed for the orders you accepted that month, plus your plan fee if you’re on Pro or Grow.

Get started — pick your plan and your portal address

Create your account and choose your plan. We’ll review it and set your catalog up with you.

No credit card. No monthly fee on Pogo Go. You pay only for orders you accept.